Tenant Portal — my home at Prototype Residences

Single-relationship self-service for tenant Amina Noor: lease summary, invoices & receipts, maintenance requests and the current renewal offer. Only this lease's documents, balances and requests are visible (OPS-02 acceptance rule).

OPS-02 GOV-09

Simplified external chrome · session scope (GOV-09) In production this page renders in the external portal shell — the internal chrome shown here is catalog-review only. Signed in as Amina Noor (external identity EXT-U-1147, invitation accepted 28 Sep 2025, Emirates ID verified 784-19●●-●●●●●●●-●), bound to relationship TEN-2025-118 — Tenant of PR-A-1204. Session MFA: SMS OTP at 09:15 today. Access is recalculated automatically at lease change, expiry or termination.

Balance due

AED 24,100.00

AED 350.00 overdue · next cheque due 01 Aug 2026

Lease ends

30 Sep 2026

75 days remaining · renewal offer open

Open maintenance requests

Technician visit scheduled 18 Jul 08:00–10:00

Unread messages

From property management

My lease

Active

Unit: PR-A-1204 · Building A · Prototype Residences, Marina District
Lease reference: LSE-2025-0441
Term: 01 Oct 2025 – 30 Sep 2026
Annual rent: AED 95,000.00 · 4 cheques
Security deposit: AED 5,000.00 · held in client money account
Registration: Tenancy registration ref EJR-2025-118-3342
Managed by: Al Manara Properties LLC · RERA ORN 1203
Contract: Signed EN/AR · evidence ENV-2025-00918

The property owner's identity and contact details are managed by Al Manara Properties LLC and are not displayed here (OPS-02: other parties' data remains hidden).

My documents

Document	Locale	Issued	Status
Tenancy contract 2025–26 SHA-256 `9b41…c7e2` · locked	EN / AR	29 Sep 2025	Signed
Move-in inspection report Photos + meter readings	EN	01 Oct 2025	Acknowledged
Community house rules v3 Acknowledged 01 Oct 2025 · version retained	EN / AR	15 Aug 2025	Acknowledged
Renewal offer RNW-2026-0072 Valid until 15 Aug 2026	EN / AR	10 Jul 2026	Awaiting response	Open
Parking permit P2-118 Bay B2-044	EN	01 Oct 2025	Active

Downloads are audited with your identity, time and device (GOV-09).

Invoices & receipts

Invoice	Description	Due date	Amount	Balance	Status	Receipt
`INV-2025-1044`	Rent Q1 · Oct–Dec 2025	01 Oct 2025	AED 23,750.00	AED 0.00	Paid	`RCP-2025-0982` cheque PDC-2025-0441-1
`INV-2026-0107`	Rent Q2 · Jan–Mar 2026	01 Jan 2026	AED 23,750.00	AED 0.00	Paid	`RCP-2026-0061` cheque PDC-2025-0441-2
`INV-2026-0389`	Rent Q3 · Apr–Jun 2026	01 Apr 2026	AED 23,750.00	AED 0.00	Paid	`RCP-2026-0410` cheque PDC-2025-0441-3
`INV-2026-0698`	Rent Q4 · Jul–Sep 2026	01 Aug 2026	AED 23,750.00	AED 23,750.00	Due — cheque in diary	cheque PDC-2025-0441-4 due 01 Aug
`INV-2026-0655`	A/C annual service (chargeable)	30 Jun 2026	AED 480.00	AED 0.00	Paid	`RCP-2026-0633` card ●●●● 4417
`INV-2026-0701`	Visitor parking permit — July	12 Jul 2026	AED 350.00	AED 350.00	Overdue 5 days	—
Open balance				AED 24,100.00

Pay now is a placeholder for the card / bank-transfer payment provider (see Banks, payments & devices). Successful payments post to Receipts & allocation and the receipt appears here within minutes.

Maintenance requests

Lifecycle: Submitted → Acknowledged → Scheduled → In progress → Completed → Closed

Request	Category	Raised	Status	Appointment	Rating
`SR-2026-0308` A/C cooling weak in bedroom 2	HVAC	14 Jul 2026	In progress	18 Jul 2026 · 08:00–10:00 · GulfTech technician	—
`SR-2026-0221` Water heater thermostat	Plumbing	02 May 2026	Closed	Completed 04 May 2026	★★★★★ 5/5
`SR-2026-0164` Balcony door alignment	Carpentry	19 Mar 2026	Reopened — issue recurred	Re-visit pending scheduling	★★☆☆☆ 2/5
`SR-2025-0912` Move-in snag list (7 items)	General	03 Oct 2025	Closed	Completed 10 Oct 2025	★★★★☆ 4/5

New maintenance request

Category *

Urgency *

Describe the issue *

Photos can be attached after submitting. Uploads are scanned before storage.

Preferred visit slot

Access permission

Allow entry with building supervisor if I am absent

Recent activity

17 Jul 2026 · 09:15

Signed in (SMS OTP)

Device: iPhone · Dubai, AE · session audited
15 Jul 2026 · 18:02

Technician visit scheduled for SR-2026-0308

18 Jul 08:00–10:00 confirmed by you
12 Jul 2026 · 10:30

Invoice INV-2026-0701 issued — AED 350.00

Visitor parking permit — July · now overdue
10 Jul 2026 · 14:12

Renewal offer RNW-2026-0072 delivered

Response due 15 Aug 2026 · EN/AR versions available
30 Jun 2026 · 09:41

Receipt RCP-2026-0633 issued — AED 480.00

Card payment ●●●● 4417 · A/C annual service

Static render mockup — no live data. Source: ERP Modern Development Specification v2.0 · Covers: OPS-02, GOV-09.