Parking Configuration & Ticket Lifecycle

Plots, gates, lanes, capacity, hours, tariffs, grace rules, bays and whitelists for property-linked and standalone parking. Check-in/out by QR, plate or paper ticket preserves full status history and controls barrier actions.

OPS-06

Plots

2 property-linked · 1 standalone

Total bays

640

14 offline (restriping) · 12 EV reserved

Occupancy now

97%

P1 FULL 280/280

Active tickets

512

QR 61% · plate 33% · paper 6%

Whitelisted plates

3 expiring in 30 days

Plots, gates & capacity

devices via Banks, Payments & Operational Devices

Plot	Link	Bays	Occupied	Gates / lanes	Hours	Status
P1 · Resident basement B1–B2 Prototype Residences A+B	Property-linked	280	280	G1 in · G2 out · 3 lanes	24/7	FULL
P2 · Visitor surface lot Marina District frontage · 12 EV bays	Property-linked	210	187	G3 in/out · 2 lanes	06:00–01:00	Active
P3 · Marina public plot Standalone expansion pack · level 2: 14 bays offline (restriping to 24 Jul)	Standalone	150	121	G4 in · G5 out · 2 lanes	24/7	Partial · maintenance
Total		640	588	Occupancy 97% (of available bays)

Tariffs & grace rules (versioned)

Config scope: Dubai HQ

Tariff	Plot	Structure	Effective	Version / state
`TRF-STD-01`	P2, P3	Grace 15 min · AED 10 first hr · AED 10/hr after · daily max AED 60	01 Jul 2026 →	`v4` Approved
`TRF-VIS-02`	P2	First 2 h free with merchant validation · then TRF-STD-01	01 Jul 2026 →	`v2` Approved
`TRF-NGT-04`	P3	Flat AED 15 · 22:00–06:00	01 May 2026 →	`v1` Approved
`TRF-EVT-03`	P3	Event flat AED 25 · barrier pre-pay	Proposed 01 Aug 2026	`v2 draft` Pending approval — V. Nair
`TRF-RES-00`	P1	Residents free — bay entitlement per tenancy	01 Jan 2026 →	`v3` Approved

Attempted teller-side rate edits are rejected with PRK-403 RATE_OVERRIDE_FORBIDDEN — overrides exist only as approved waivers in Cashiering & Exceptions.

Ticket lifecycle

status history is immutable and preserved per ticket

Issued

Active (in plot)

Payment due

Paid

Exit granted

Closed

Exceptional state	Entry condition	Control
Lost	Tenant/driver reports lost ticket	Handled in cashiering: fee or plate-matched recalculation, reason + approval
Void	Duplicate / device fault	Supervisor approval + reason; original retained, never deleted
Exception entry	Full-plot authorized admit	Recorded exception with approver; ticket flagged `EXC`
Abandoned	In plot > 72 h unpaid	Escalation task to supervisor; security notified

Live demo — full plot P1, ordinary vehicle at Gate G1 · Lane 2 · 13:42:07

Check-in attempt

Denied

Plate (ANPR): DXB A 74213
Method: Plate recognition · camera CAM-ANPR-P1
Plot state: P1 · 280 / 280 · FULL
Whitelist / entitlement: No match — ordinary visitor vehicle
Barrier action: Remains closed · lane display shows "FULL — see attendant"

Authorized exception path

EXC-0912 approved 13:44

Record authorized entry exception — Gate G1

Consequence: capacity control is overridden for one vehicle; occupancy will show 281/280, the ticket is flagged EXC, and the exception is audited with your identity. Affected record: plot P1 · plate DXB A 74213.

Exception type *

Approver *

Reason *

Recovery: exception can be ended early by supervisor; ticket then follows the normal lifecycle.

13:42:07
Check-in denied — PRK-409
Plot full · barrier closed · event logged
13:43:12
Exception requested by attendant (Teller T-04)
Type: medical visit · reason recorded
13:44:05
Approved by Hassan Mahmoud — Shift Supervisor
Exception EXC-0912 · audit ref AUD-88231
13:44:11
Ticket TCK-88412 issued · flag EXC · barrier opened
Occupancy 281/280 · shown on supervisor dashboard until exit

Tickets — today

Ticket	Plate	Plot	In	Method	State
`TCK-88412`	DXB A 74213	P1	13:44	Plate	Active · EXC-0912
`TCK-88409`	DXB R 10552	P2	13:31	QR	Active
`TCK-88395`	SHJ C 88190	P3	11:04	Paper	Payment due · 42 min unpaid
`TCK-88371`	DXB K 33871	P2	09:52	QR	Paid — awaiting exit
`TCK-88342`	AUH T 51002	P3	08:15	Paper	Void · duplicate — approved H. Mahmoud
`TCK-88104`	— (lost)	P2	Yesterday 19:22	Paper	Lost → cashiering LT-2026-0441
`TCK-87990`	DXB J 90417	P3	14 Jul 07:48	Plate	Abandoned > 72h — escalated
`TCK-88367`	DXB M 51224	P1	09:41	QR	Closed · resident entitlement

Whitelists & entitlements

Plate	Holder / relationship	Plot	Valid	Status
DXB M 51224	Tenant · PR-A-1104 Name masked: A. N●●●	P1	To lease end 31 May 2027	Active
SHJ B 20981	Noor Development Group · exec 2 designated bays	P1	Open-ended · annual review	Active
DXB Q 33871	GulfTech Facilities service van Linked to active AMC	P1, P2	Mon–Fri 08:00–18:00	Active
DXB F 66104	Ex-tenant · PR-B-1101 Lease ended 30 Jun 2026	P1	Expired 30 Jun 2026	Auto-revoked
AUH V 12009	Prime Link Realty viewing pass Sponsor: O. Haddad	P2	17 Jul 14:00–18:00	Expires today

Barrier action log (last hour)

Full audit trail

Time	Gate	Action	Actor / trigger	Ref
13:44:11	G1	Open (exception admit)	System · EXC-0912 approved	`TCK-88412`
13:42:07	G1	Deny — remain closed	Capacity rule · PRK-409	`AUD-88229`
13:37:52	G2	Open (paid exit)	System · ticket paid	`TCK-88301`
13:21:18	G3	Open (QR check-in)	System	`TCK-88409`
13:05:44	G5	Manual raise	Teller T-02 · reason: kiosk card reader fault `KSK-P2`	`AUD-88217`

Static render mockup — no live data. Source: ERP Modern Development Specification v2.0 · Covers: OPS-06 (parking configuration and ticket lifecycle) · Related: OPS-07 cashiering, INT device integrations, CFG versioned tariffs.