Administration & Usage Dashboards
Operational visibility for system administrators and support — sessions, licensing, adoption, errors, jobs and data quality — without exposing business data unnecessarily.
GOV-08
Licensed users
128 / 150
85% allocated · renewal 01 Jan 2027
Active sessions
84
1 break-glass session live
Failed jobs (24h)
3
2 retryable · 1 needs owner
Storage
612 GB
of 1 TB · documents 71%
API error rate (24h)
0.42%
▼ 0.11 pts vs yesterday
Active sessions — 84 (showing 8)IP & device masked per privacy policy
| User | Role | Branch | Channel | Assurance | Started | Idle | |
|---|---|---|---|---|---|---|---|
OHOmar Haddad |
Senior Agent | Dubai HQ | Web · 10.20.●●.●● | MFA | 07:58 | 2m | |
FRFatima Rashid |
Finance Manager | Dubai HQ | Web · 10.20.●●.●● | MFA + step-up 09:12 | 08:44 | 1m | |
SYsysadmin (break-glass) |
Emergency identity | — | Restricted source | Break-glass · dual control | 07:44 | — | Post-use review due |
LHLayla Hassan |
Agent | Abu Dhabi Branch | PWA mobile · 172.●●.●●.●● | MFA | 08:10 | 14m | |
YKYusuf Karim |
KYC Maker | Dubai HQ | Web · 10.20.●●.●● | MFA | 09:02 | 4m | |
EXext: k.mansour@falcontrading.ae |
External signatory | Relationship-scoped | Signing portal | Step-up verified | 09:31 | 0m | Scope |
DCDaniel Chen |
Accountant | Dubai HQ | Web · 10.20.●●.●● | MFA | 08:21 | 38m | |
SVsvc-portal-sync |
Service identity | — | Workload identity | Capability scopes · no interactive role | 00:00 | — | Scopes |
⚠ Terminate session — Daniel Chen (web, Dubai HQ)
Adoption by module — weekly active users (WAU)
| Module | WAU | % of licensed | Trend (4w) |
|---|---|---|---|
| CRM & Leads | 118 | 92% | ▲ +6 |
| Property & Listings | 91 | 71% | ▲ +3 |
| Finance & Accounting | 44 | 34% | — flat |
| Contracts & Documents | 37 | 29% | ▲ +5 |
| Compliance & AML | 21 | 16% | — flat |
| Human Resources | 82 | 64% | ▲ +12 (self-service launch) |
| Operations & Facilities | 28 | 22% | ▼ −4 |
Licensing & entitlementsFeature flags & entitlements
| Edition / module | Seats licensed | In use | Utilization | Expiry | Status |
|---|---|---|---|---|---|
| Enterprise core (all staff) | 150 | 128 | 01 Jan 2027 | Active | |
| Finance advanced | 20 | 18 | 01 Jan 2027 | Near cap | |
| Compliance/AML pack | 12 | 9 | 01 Jan 2027 | Active | |
| External portal identities | 500 | 213 | 01 Jan 2027 | Active | |
| AI intelligence add-on | 50 | 50 | 01 Jan 2027 | At cap — requests queued | |
| Telephony (Teams Phone) | 40 | 31 | 01 Oct 2026 | Renewal in 75 days |
Module/edition entitlement is separate from authorization (GOV-04): a licensed seat still requires role permission — see Identity, RBAC & Contextual Authorization.
API error rate by service (24h)
| Service | Requests (24h) | Error rate | p95 latency | Status |
|---|---|---|---|---|
| portal-sync | 18,204 | 2.10% | 1,840 ms | Degraded — provider throttling |
| documents | 41,882 | 0.58% | 420 ms | Healthy |
| finance-api | 63,109 | 0.31% | 210 ms | Healthy |
| crm-api | 112,448 | 0.22% | 180 ms | Healthy |
| identity | 28,731 | 0.07% | 95 ms | Healthy |
Failed jobs & connectorsProvider health
| Job / connector | Owner | Last success | Error class | Action |
|---|---|---|---|---|
| Bayut listing sync Connector · portal-sync |
Elena Petrova | 16 Jul 22:14 | RATE_LIMITED (429) |
|
| WPS SIF export — Jul cycle Batch · payroll |
HR ops | 16 Jun 25 cycle | VALIDATION_FAILED — 2 IBAN rows |
Open in payroll |
| Sanctions delta import Scheduled · compliance |
Ahmed Al Blooshi | 17 Jul 04:00 | — | Healthy · next 18 Jul 04:00 |
| E-invoice transmission Outbox · finance |
Fatima Rashid | 17 Jul 09:10 | PROVIDER_5XX · 1 in DLQ |
Inspect DLQ |
| Nightly document OCR Queue · documents |
Vikram Nair | 17 Jul 02:31 | — | Healthy · depth 0 |
Corporate parties missing TRN
6
Blocks e-invoicing
Unclassified documents
21
Auto-classify queued
Data-quality exceptions — top queues
| Queue | Example (masked) | Open | Oldest | Steward | Status |
|---|---|---|---|---|---|
| Duplicate party candidates | “A. Noor” ↔ “Amina N●●●” (P-101194) | 14 | 11 days | Yusuf Karim | Backlog growing |
| Missing TRN (corporate) | Falcon Trad●●● FZ-LLC | 6 | 5 days | Daniel Chen | Blocks e-invoice |
| Stale KYC (periodic review) | Party P-1008●● · high-risk band | 9 | 3 days | Noura Saeed | 2 past regulatory due date |
| Unlinked receipts | RCP-88●● · unapplied AED balance | 4 | 2 days | Daniel Chen | In progress |
| Unit attribute gaps | PR-B-2●●● missing floor plan | 12 | 18 days | Elena Petrova | Scheduled — media sprint |
Static render mockup — no live data. Source: ERP Modern Development Specification v2.0 · Covers: GOV-08 (administration & usage dashboards; licensed users, sessions, queue/integration health, storage, feature use, failed jobs with owner/last-success/error-class/safe-retry, masked usage data, audited admin actions).