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Customer–Property Matching

Recommend available inventory that fits a customer's recorded needs, with an explained fit reason for every match. Agents decide what — if anything — is communicated to the customer.

PROP-07 AI-05
Match criteria — Amina NoorCustomer 360

Prefilled from recorded preferences on lead LD-8841 (captured 2026-07-02, confirmed by customer 2026-07-10).

Secondary area: Harbour Gate (weight 0.5)
Hard cap; +5% stretch shown as "near budget"
Exclusions applied before scoring
  • 2 units excluded — active reservation lock (PR-A-1104, PR-B-901)
  • 1 unit excluded — compliance hold on owner entity
  • 4 listings excluded — viewer lacks branch permission (Abu Dhabi scope)

Exclusion reasons are logged; excluded records are never shown to unauthorized viewers.

Ranked matches — run #M-5527 · 2026-07-17 11:42
#Unit / projectAsking (AED)SizeAvailabilityFitWhy suggestedActions
1 PR-A-1204
Prototype Residences A · 2BR · floor 12
1,245,0001,118 sq ft Available
94
Budget fit 92%; marina view; high floor; 2 bays; metro 450 m
2 PR-A-1610
Prototype Residences A · 2BR · floor 16
1,320,0001,164 sq ft Available
89
Top-floor view; within budget cap; 1 bay only (pref. asks 2)
3 PR-B-1808
Prototype Residences B · 2BR · floor 18
1,290,0001,092 sq ft Available 2026-10-15
81
Strong price/size; availability 15 days after requested date
4 PR-A-905
Prototype Residences A · 2BR · floor 9
1,180,0001,071 sq ft Available
78
Best price; partial marina view; below preferred floor band
5 HG-T-204
Harbour Gate Tower · 2BR · floor 2
1,095,0001,240 sq ft Available
71
Secondary area (weight 0.5); large layout; no marina view
6 PR-B-3204
Prototype Residences B · 2BR penthouse level
1,410,0001,388 sq ft Available
58
Near budget (+4.4% over cap) — shown only under stretch rule
6 ranked of 41 candidate units · 7 excluded pre-scoringScores are advisory; agents may re-rank manually
Fit rationale — PR-A-1204 (score 94)Unit recordListing
CriterionCustomer askedUnit offersScore
BudgetAED 1,000,000–1,350,000AED 1,245,000 asking92
LocationMarina DistrictPrototype Residences A, Marina District100
Type / size2BR ≥ 1,050 sq ft2BR · 1,118 sq ft95
AvailabilityBy 2026-09-30Vacant — immediate100
PreferencesView, high floor, metro, 2 baysMarina view, floor 12, metro 450 m, 2 bays88

Owner identity and tenant history stay permission-masked here (e.g. owner N●●● D●●●●●●●●●● G●●●●); no restricted contact details are ever included in match output.

Shortlist for Amina Noor (3 units)
UnitAsking (AED)Added byAddedStatusNext step
PR-A-12041,245,000OHOmar Haddad2026-07-17Ready to sendPropose viewing
PR-A-16101,320,000OHOmar Haddad2026-07-15Sent 15 JulCustomer reviewing
PR-A-9051,180,000LHLayla Hassan2026-07-12Declined by customerKeep as fallback
Send shortlist — human decision gate

The system never auto-sends matches. Search agents only queue suggestions into the agent's work queue. Model quality and drift are tracked in AI Recommendations / Evaluation & Observability.

Static render mockup — no live data. Source: ERP Modern Development Specification v2.0 · Covers: PROP-07 (purpose/location/type/budget/size/availability matching with explained fit and restricted-inventory exclusion), AI-05 (advisory recommendations, human communication decision).