Customer 360 — Amina Noor · PTY-0044821
Individual · Buyer segment · Dubai HQ relationship since 13 Jul 2026. Stable human reference PTY-0044821 — no source or nationality codes embedded (CRM-02).
UX-04
CRM-02
Deals
1
Won 2025 rental · AED 95,000.00/yr
Units
2
1 leased (past) · 1 shortlisted
Documents
6
2 restricted (Compliance)
Service requests
1
1 open · SLA on track
Identifiers & contact methodsNormalized
| Identifier | Value | Status | Source / verified |
|---|---|---|---|
| Mobile (primary) | +971 50 123 4472 | Verified | Website form · OTP 13 Jul |
| +971 50 123 4472 | Active | Inbound 17 Jul (merged record) | |
| Email (primary) | amina.noor@example.ae | Verified | Double opt-in 13 Jul |
| Emirates ID | 784-19●●-●●●●●●●-● | Masked — Compliance only | KYC upload 15 Jul · KYC workspace |
| Passport | N●●●●●312 | Masked — Compliance only | KYC upload 15 Jul |
| Address | Al Barsha 1, Dubai (approved canonical form) | Current | Customer stated 15 Jul |
Only approved canonical names, identifiers, addresses and contact fields are exposed to the document-template binding service; generated documents retain the source party ID and a value snapshot (CRM-02).
Dedupe & merge historyReversible with evidence
| Date | Action | Evidence | State |
|---|---|---|---|
| 14 Jul 2026 | Merge PTY-0051209 → PTY-0044821 WhatsApp record “Aamina Noor” (LD-2026-04530) |
EV-2211 · normalized phone exact + name fuzzy 0.84 (score 0.92) | Merged — reversible |
| 13 Jul 2026 | Dedupe check at intake WEB-88213 Governed criteria v12 |
No candidate ≥ 0.75 | New party created |
| — | Pending review: PTY-0042210 “Aminah N.” Email-domain + name fuzzy 0.71 |
Below auto threshold — data steward queue (WF-12) | Review open — Elena Petrova |
Customer history
Permission-aware — 2 items hidden
-
17 Jul 2026 · 09:42WhatsApp inbound — viewing confirmation
-
16 Jul 2026 · 15:10Viewing scheduled — PR-A-1103 (17 Jul 16:30)
-
15 Jul 2026 · 17:32SMS marketing consent withdrawn (“STOP”)
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15 Jul 2026 · 10:14Restricted Compliance event hidden
-
14 Jul 2026 · 09:20Party merge — WhatsApp duplicate consolidated
-
13 Jul 2026 · 16:31Lead created from website enquiry WEB-88213
-
12 Mar 2025 · 14:05Tenancy contract signed — PR-B-0805 (12 months)
-
02 Mar 2025 · 11:40Restricted Screening detail hidden
| Lead | Stage | Source | Owner | Opened | Outcome |
|---|---|---|---|---|---|
| LD-2026-04512 — 2BR purchase, Marina District | Qualified | Website · Summer Marina 2026 | OHOmar Haddad |
13 Jul 2026 | Open — viewing today 16:30 |
| LD-2025-01188 — 2BR rental, Prototype Residences B | Won | Bayut | LHLayla Hassan |
18 Feb 2025 | Converted → DL-2025-0117 |
| Deal / offer | Type | Value (AED) | Status | Links |
|---|---|---|---|---|
DL-2025-0117 — PR-B-0805 lease 12 months · 12 Mar 2025 – 11 Mar 2026 |
Rental | 95,000.00 | Won · completed | Deal · Receipts |
Prospective purchase — PR-A-1103 From LD-2026-04512 (not yet converted) |
Sale | 1,750,000.00 | Blocked — KYC gate (WF-02) | Lead workspace |
| Document | Class | Captured | Status |
|---|---|---|---|
| Consent evidence — website form v3 snapshot | Consent | 13 Jul 2026 | Valid · evt_2f77a0 |
| Emirates ID scan (front/back) | KYC — restricted | 15 Jul 2026 | Restricted — Compliance only |
| Passport bio page | KYC — restricted | 15 Jul 2026 | Restricted — Compliance only |
| Mortgage pre-approval letter ENBD-PA-77812 | Financial | 15 Jul 2026 | Expiry 30 Sep 2026 |
| Tenancy contract 2025 — PR-B-0805 (EN/AR) | Contract | 12 Mar 2025 | Signed · evidence pack |
| Deposit refund receipt RCP-2026-0410 | Finance | 15 Mar 2026 | Posted |
| Request | Category | Priority | Owner | SLA | Status |
|---|---|---|---|---|---|
Raised via WhatsApp 16 Jul |
Appointment | Normal | OHOmar Haddad |
On track — due 18 Jul | In progress |
Static render mockup — no live data. Source: ERP Modern Development Specification v2.0 · Covers: UX-04, CRM-02.